This generally happens when you have enabled “Voice network mode” for incoming calls. Rules are listed in the order applied, so select the rule you want to move up or down in the order and click the arrows.How to stop iPlum calls going to your personal voicemail? To change the order that rules are applied Select the rule you want to delete and click the delete button. Select the rule you want to edit and click the edit button. Use the checkbox on the Call answering rules page to turn the rule on or off. If you want to add another option to your rule, select Add option. Some options will prompt you for additional information, such as an alternate phone number or text to be read to the caller. In Provide the caller with these options, select an option. You can add multiple conditions to a rule but do this judiciously so your rules don't become overly complex. If you want to add another condition to your rule, select Add condition. In If the caller reaches my voice mail and, select an option. Under Voice mail, select Call answering rules. If you create a call answering rule but don't specify an action, your caller will hear the following prompt: "You have reached the mailbox of. If you don't create call answering rules, incoming callers will be sent directly to your voice mail when you’re not available.
If you have multiple rules, you can specify the order in which they are applied. For example, if you have automatic replies turned on, then you could set up your rule to transfer the caller to a different number. Use call answering rules to determine what happens when a caller reaches your voice mail.
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